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StepStone is een van de grootste jobsites in Europa. Het geheim van ons succes schuilt in de combinatie van twee hoofdfactoren: uitstekende producten en gepassioneerde en supergetalenteerde mensen. Bij StepStone, gevestigd dichtbij het Centraal Station in Brussel, staat de klantenervaring elke dag centraal. Daarom zijn we momenteel op zoek naar een nieuwe medewerker voor onze klantendienst. Als Customer Service Advisor kom je terecht in een leuk team en rapporteer je aan de Customer ...

Location Brussels, Bruxelles-Capitale, Belgium 
Company name StepStone  Employment type contract  Start date 2019-03-06  Save job Save job


. Vous avez une bonne connaissance du néerlandais. • Une expérience en assurances est un atout. • Vous aimez les contacts personnels. • Vous avez l’esprit commercial et êtes capable de comprendre les questions et problèmes du client. • Vous êtes orienté service, travaillez de manière autonome et avez à cœur de résoudre les problèmes. • Vous travaillez de manière précise et structurée. • Une fonction motivante dans un environnement international et dynamique. • Une formation de qualité et un recyclage ...

Location Brussels, Bruxelles-Capitale, Belgium 
Company name VANBREDA RISK & BENEFITS  Start date 2019-05-09  Save job Save job


StepStone est un des plus grands sites d’emploi en Europe et le secret de ce succès résulte principalement de deux facteurs : des produits de qualité et surtout, des gens passionnés et talentueux ! Le client est toujours au centre de nos préoccupations et c’est pourquoi, nous recrutons aujourd’hui un nouveau collaborateur ou une nouvelle collabolatrice Customer Service Advisor qui aura à cœur de fournir un service d’exception. Comme nous, le service à la clientèle vous passionne ...

Location Brussels, Bruxelles-Capitale, Belgium 
Company name StepStone  Start date 2019-04-25  Save job Save job


Sales Support Consultant / Customer Service Progressive is an Engineering & IT consulting/recruitment agency. To deliver the best service toward our clients and candidates, we are looking for a Sales Support Consultant. This is a unique chance for you to become the anchor of the business and a trusted Administrative Support! You will join a multicultural team achieving impressive results with a growth of 105% in 2018. You will work in a fun and dynamic environment where customer ...

Location Brussels, Bruxelles-Capitale, Belgium 
Company name STHREE BELGIUM  Employment type contract  Start date 2019-03-05  Save job Save job


StepStone is one of the largest job sites in Europe and the secret of this success is mainly due to two factors: quality products and above all, dedicated and talented people. The customer is always at the center of our concerns and that is why we are recruiting a new Customer Service Advisor who will be committed to provide an exceptional service. Like us, are you passionate about customer service? You are the new talent we are looking for! As a Customer Service Advisor, you ...

Location Brussels, Bruxelles-Capitale, Belgium 
Company name StepStone  Employment type contract  Start date 2019-03-24  Save job Save job


Nous recherchons des collaborateurs de talent qui souhaitent s'investir dans une entreprise dynamique et innovante. Rejoignez-nous en tant que : CUSTOMER SUPPORT SPECIALIST (H/F/X) FONCTION La personne assumera les activités quotidiennes suivantes: Assurer les contacts nécessaires avec les clients externes concernant l’avancement des projets en cours. Déterminer, en concertation avec le client, les priorités entre les différentes actions qui doivent être entreprises ...

Location Brussels, Bruxelles-Capitale, Belgium 
Company name Sabca sa  Start date 2019-04-21  Save job Save job


-journaliers des équipes. Au niveau du Customer Care, le principal challenge consiste à améliorer l’expérience du client et à poursuivre la professionnalisation de notre méthode de travail en : Acquérant les spécificités de notre activité/nos services et des processus de bout en bout d’Immoweb, et en devenant rapidement un expert de fond sur tous les sujets B2B & B2C Améliorant la qualité de nos réponses (First Time Right) grâce à un coaching régulier, tant sur le terrain qu’à travers ...

Location Brussels, Bruxelles-Capitale, Belgium 
Company name Immoweb S.A.  Start date 2019-04-02  Save job Save job


The Customer Care department is responsible for day to day customers’ requests, browsing from administrative, commercial, accounting and technical topics. Its main goal is simple: customer’s satisfaction. It provides product/service information to the customer and helps resolving problems related to a product/service. This department is essential in order to maintain ongoing client relationships and satisfaction. Therefore, it is important to make sure that its members are well trained ...

Location Brussels, Bruxelles-Capitale, Belgium 
Company name 3starsnet Nv/sa  Employment type contract  Start date 2019-04-24  Save job Save job


Amandis is a professional ICT recruitment partner for leading employers throughout the Benelux. Our client is based in Brussels and is looking for 3x IT Service Desk Agents to support their internal employees (2x junior profiles + 1x medior/senior profile). You will offer internal customers support regarding their hardware & software issues You provide 1st line support via telephone, incoming e-mails or web-forms You make the analysis of reported faults and change ...

Location Brussels, Bruxelles-Capitale, Belgium 
Company name Amandis  Start date 2019-05-16  Save job Save job


Amandis is a professional ICT recruitment partner for leading employers throughout the Benelux. Our client is based in Brussels and is looking for 3x IT Service Desk Agents to support their internal employees (2x junior profiles + 1x medior/senior profile). You will offer internal customers support regarding their hardware & software issues You provide 1st line support via telephone, incoming e-mails or web-forms You make the analysis of reported faults and change ...

Location Brussels, Bruxelles-Capitale, Belgium 
Company name Amandis  Employment type contract  Start date 2019-05-16  Save job Save job


Amandis is a professional ICT recruitment partner for leading employers throughout the Benelux. Our client is based in Brussels and is looking for 3x IT Service Desk Agents to support their internal employees (2x junior profiles + 1x medior/senior profile). You will offer internal customers support regarding their hardware & software issues You provide 1st line support via telephone, incoming e-mails or web-forms You make the analysis of reported faults and change ...

Location Brussels, Bruxelles-Capitale, Belgium 
Company name Amandis  Employment type contract  Start date 2019-05-16  Save job Save job


within the IT Domain. Supports Business Relationship Manager in interactions with business if requested. Supports Service Delivery Coordinator (for IT Domain transversal topics) and / or Service Delivery Manager (for Business interactions to ensure that services deliver to promised SLAs to customers including escalations). Provide input to Vendor Management to enforce contract if required. Periodically report SLAs of services to Vendor Management Office and/or IT management ...

Location Brussels, Bruxelles-Capitale, Belgium 
Company name Experis  Start date 2019-05-05  Save job Save job


within the IT Domain. Supports Business Relationship Manager in interactions with business if requested. Supports Service Delivery Coordinator (for IT Domain transversal topics) and / or Service Delivery Manager (for Business interactions to ensure that services deliver to promised SLAs to customers including escalations). Provide input to Vendor Management to enforce contract if required. Periodically report SLAs of services to Vendor Management Office and/or IT management ...

Location Brussels, Bruxelles-Capitale, Belgium 
Company name Experis  Employment type contract  Start date 2019-05-05  Save job Save job


within the IT Domain. Supports Business Relationship Manager in interactions with business if requested. Supports Service Delivery Coordinator (for IT Domain transversal topics) and / or Service Delivery Manager (for Business interactions to ensure that services deliver to promised SLAs to customers including escalations). Provide input to Vendor Management to enforce contract if required. Periodically report SLAs of services to Vendor Management Office and/or IT management ...

Location Brussels, Bruxelles-Capitale, Belgium 
Company name Experis  Employment type contract  Start date 2019-05-05  Save job Save job


degree or equivalent experience; - At least 5 years of hands-on experience in Business Architecture or Enterprise Architecture; - An experience using model-based representations (Archimate, BPMS...) that can be adjusted as required to collect, aggregate or disaggregate complex and conflicting information about the business; - An experience in modelling business processes using a variety of tools and techniques; - An experience in the definition of customer journeys; CRM - A broad, enterprise ...

Location Brussels, Bruxelles-Capitale, Belgium 
Company name AXA Group Belgium  Start date 2019-04-24  Save job Save job


De afdeling Customer Care is verantwoordelijk voor de dagelijkse verzoeken van klanten, waarbij wordt geholpen met administratieve, commerciële, boekhoudkundige en technische onderwerpen. Het belangrijkste doel is simpel: klanttevredenheid. Customer Care biedt product- & service-informatie aan de klant en helpt bij het oplossen van problemen met betrekking tot een product / service. Deze afdeling is essentieel om de relaties en tevredenheid van de klanten te behouden. Daarom ...

Location Brussels, Bruxelles-Capitale, Belgium 
Company name 3starsnet Nv/sa  Employment type contract  Start date 2019-04-24  Save job Save job


Loopt u over van talent en wilt u u inzetten voor een dynamische en innoverende onderneming? Vervoeg ons dan als : CUSTOMER SUPPORT SPECIALIST (M/V/X) FUNCTIEBESCHRIJVING De medewerk(st)er dient volgende dagelijkse taken op zich te kunnen nemen: De relevante externe klantencontanten inzake lopende thema’s verzekeren. In samenspraak met de klant, bepalen van de prioriteiten tussen de verschillende acties die behandeld dienen te worden. In overleg met onze interne ...

Location Brussels, Bruxelles-Capitale, Belgium 
Company name Sabca sa  Employment type contract  Start date 2019-04-21  Save job Save job


TriFinance, a unique and contemporary service provider, commits to going beyond advisory. We assess, give advice, ensure successful implementation of the solution and provide pragmatic operational support for a wide range of clients.  We are always striving for high quality and tailor-made solutions. Moving beyond the finance function, TriFinance’s CFO Services is an expert unit offering innovative solutions to the C-level community, specializing in change management, business process ...

Location Brussels, Bruxelles-Capitale, Belgium 
Company name TriFinance Belgium  Employment type contract  Start date 2019-04-22  Save job Save job


organization and to high-priority business issues; - The ability to visualize and create high-level models that can be used in future analysis to extend and mature the business architecture; - The ability to act as liaison conveying information needs of the business to IT and data constraints to the business; applies equal conveyance regarding business strategy and IT strategy, business processes and work flow automation, business initiatives and IT initiatives, and benefit realization and service ...

Location Brussels, Bruxelles-Capitale, Belgium 
Company name AXA Group Belgium  Employment type contract  Start date 2019-01-24  Save job Save job


En tant que Buyer Services, vous êtes responsable d'un groupe de catégories de produits pour un montant total annuel de dépenses de +/- 40 millions €. Vous servez d’intermédiaire entre, d’une part, le client interne et, d’autre part, les fournisseurs. Vous contribuez à améliorer les résultats de l’entreprise en augmentant l’efficacité des processus d’achat et en optimisant le « Total Cost of Ownership », tout en tenant compte des besoins des clients internes. Dans ce cadre ...

Location Brussels, Bruxelles-Capitale, Belgium 
Company name Elia nv/sa  Start date 2019-04-21  Save job Save job


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